feronso — 21.06.2014 17:28:17

Hi Admins,

i am from pakistan and i mostly playing in your server, from 20 to 30 days i m not able to connect with your gaming server "cs.iptcom.net:27015" OR with "212.9.224.163:27015".

i m also not able to access this website "http://cs.iptcom.net/forum" but i can access it via proxy websites without any issue. but today when i open this website with adding www subdomain than i can able to visit this website with address "http://www.cs.iptcom.net/forum/"

i already try to connect CS with this subdomain like "www.cs.iptcom.net:27015" but its not connecting. i contacted with my ISP and they said its blocking issue from Gaming server side, contact with gaming server admin.

kindly check this issue.

My current IP: 182.182.101.175

Tracert command results with address cs.iptcom.net :


Tracing route to cs.iptcom.net [212.9.224.163]
over a maximum of 30 hops:

  1    <1 ms    <1 ms     1 ms  192.168.1.1
  2    30 ms    40 ms    26 ms  182.182.0.1
  3    29 ms    29 ms    29 ms  182.184.3.113
  4    68 ms    39 ms    42 ms  182.184.3.49
  5    39 ms    38 ms    38 ms  10.0.4.1
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.




Tracert command results with address 212.9.224.163 :


Tracing route to 212.9.224.163  [212.9.224.163]
over a maximum of 30 hops:

  1    <1 ms    <1 ms     1 ms  192.168.1.1
  2    30 ms    40 ms    26 ms  182.182.0.1
  3    29 ms    29 ms    29 ms  182.184.3.113
  4    68 ms    39 ms    42 ms  182.184.3.49
  5    39 ms    38 ms    38 ms  10.0.4.1
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.



Tracert command results with address www.cs.iptcom.net :


C:\>tracert www.cs.iptcom.net

Tracing route to www.cs.iptcom.net [193.201.63.4]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2    27 ms    27 ms    26 ms  182.182.0.1
  3    29 ms    29 ms    28 ms  182.184.3.113
  4    40 ms    40 ms    38 ms  182.184.3.49
  5    40 ms    40 ms    39 ms  10.0.4.1
  6    38 ms    39 ms    39 ms  203.99.170.145
  7    50 ms    41 ms    40 ms  static-10GE-KHI275-PO1-PE01.pie.net.pk [221.120.
251.157]
  8    40 ms    40 ms    40 ms  static-khidr-ni02-sw.pie.net.pk [202.125.128.179
]
  9   179 ms   176 ms   190 ms  khi77.pie.net.pk [202.125.134.22]
10   183 ms   174 ms   175 ms  30gigabitethernet1-3.core1.ams1.he.net [195.69.1
45.150]
11   194 ms   175 ms   185 ms  100ge5-1.core1.fra1.he.net [72.52.92.6]
12     *        *        *     Request timed out.
13   278 ms   278 ms   279 ms  v80-br01.Leontovicha9.Kiev.UA.topnet.ua [88.81.2
45.77]
14   287 ms   287 ms   287 ms  mik-core1-border3.mik.net.ua [193.201.60.61]
15   289 ms   289 ms   290 ms  edge2-ua.mik.net.ua [193.201.60.30]
16   292 ms   288 ms   289 ms  viva3.mik.ua [193.201.63.4]

Trace complete.




This issue already sent to the server admin at "px@i.kiev.ua"

Px — 21.06.2014 18:08:58

feronso написал:

. i contacted with my ISP and they said its blocking issue from Gaming server side, contact with gaming server admin.

They either incompetent or just lie to you, your own traces shows that quite clear.
Unsuccessful trace:

feronso написал:

  4    40 ms    40 ms    38 ms  182.184.3.49
  5    39 ms    38 ms    38 ms  10.0.4.1
  6     *        *        *     Request timed out.

Successful trace:

feronso написал:

  4    40 ms    40 ms    38 ms  182.184.3.49
  5    40 ms    40 ms    39 ms  10.0.4.1
  6    38 ms    39 ms    39 ms  203.99.170.145

The host 6 or 5 doesn't know how to route traffic to game server so you get no connection. Both of them are within your provider's network, so this is problem on his side.
Also, back trace to your host dies somewhere after New York, so it looks like that your provider also do some strange things on his own network announcements, but you need someone more familiar with bgp to say what is exactly wrong

feronso — 21.06.2014 19:53:21

Thanks admin, i will contact back with the ISP with reference of this topic link.